Ganesh Kannan

Author

Co-Founder and Chief Customer Success Officer ,DigitalXC

Latest Articles By Ganesh Kannan

The ‘big shift’ in Enterprise Service Delivery

Enter the digital world of Service Marketplace where any automated service for an Enterprise is pre-built, ready to be used and can be subscribed just like downloading an app from an app store. Why bother with the mess of building/ automating complex tools or solutions when you can have them as a catalog in a service marketplace. Empower users through a Consumer like an experience while maintaining your competitive edge.

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