MuleSoft unveils new innovations that make it possible for any user to integrate systems, unify data and deliver truly connected personalized customer experiences. MuleSoft unleashes the power of Salesforce Customer 360 by unlocking data across any application, source or device – wherever it resides, within Salesforce or outside it . World’s #1 integration and API platform provider pledges to skill up 100,000 Integration Trailblazers, arming the workforce of today and tomorrow with the tools to drive digital transformation
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Einstein Voice Skills will empower admins and developers to build custom, voice-powered Salesforce apps tailored to any role or industry, giving every employee a personalized CRM guide. Service Cloud Voice integrates telephony into a unified agent console, enabling Einstein to offer recommendations and next best actions in real-time to improve service experiences, Einstein Call Coaching helps managers spot trends within conversational data and provide sales reps with the best practices and insights needed to optimize every customer call
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Customer 360 Truth is a new set of capabilities that allow companies to connect, authenticate and govern customer data and identity across Salesforce. Now, with a complete view and deeper understanding of every customer, companies can deliver more personalized customer experiences.
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Dell EMC PowerOne self-driving infrastructure with built-in intelligence can automate thousands of tasks and deliver ready-to-run resources in a few clicks, shifting IT staff from routine to strategic objectives. All-in-one system automates Dell EMC PowerEdge servers, PowerSwitch networking PowerMax storage and options for PowerProtect data protection that is deployed, managed and maintained holistically. Supported by Dell Technologies on Demand with a portfolio of flexible payment options, supports the acquisition of system capabilities as needed to balance CAPEX and OPEX • Joins the Dell Technologies Cloud portfolio of infrastructure offerings to help customers simplify their path to a hybrid cloud
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Seamless connectivity is mission-critical for connected cars as they evolve towards full autonomy. Latency that diminishes a car’s instant response to external factors must be eliminated to inspire confidence in the average driver.
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dTelco equips telecom companies to deliver hyper-personalised customer experience.
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Leading technology services company says connected enterprises, campuses, cities and societies will be a focus in 2020 as it launches it's Future Disrupted’ predictions, looking at technology trends for the next 12 months and beyond
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DevOps and security teams have historically been known to work in silos until the end of the development process, resulting in friction between both teams. This is because security is often an afterthought in a race to roll out products and services to market, not leaving enough time to address the potential vulnerabilities that may arise. Organizations that effectively meld DevOps and cybersecurity can shift security from an afterthought to a proactive practice and reduce the Cyber Exposure gap.
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